Onboarding involves multiple touchpoints and can make or break any product’s experience. Wearables are literally attached to the user, and the onboarding is critical because they need to be integrated into a user’s routine to be successful. The precise moments when the user makes a purchase, unboxes, sets up, and begins using a wearable constitute […]

Customer journey maps for wellness tech products are powerful tools to strengthen the digital experience and increase adoption. No matter where you are in developing your product, you can use strategies to uncover and shape the customer journey to ensure the most important elements of the experience are accounted for and thoughtfully defined.

Integrating continuous customer feedback into your product design process takes work yet pays compounding rewards over time as your product offering evolves intuitively to deliver more and more value. Learn about 4 lightweight methods you can implement today.