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Everyday Insights

Boost Brand Loyalty and Retention with a VIP-Inspired Subscription Experience

by Allison Sall on July 29, 2022

Most subscription products and services give their customers a convenient set-and-forget experience. But that reliable routine can cause a serious case of the doldrums, leading customers to disengage or cancel to find the next exciting thing.

Most subscription products and services give their customers a convenient set-and-forget experience. But that reliable routine can cause a...

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Design a Thoughtful UX for Your Connected Device With Early Prototype Testing

by Helen King on July 22, 2022

How do you design a thoughtful user experience for your connected app when your device is still in production?  A low-fidelity prototype will shed light on critical aspects of the user experience that you need to address — and can provide early insight on product features.

How do you design a thoughtful user experience for your connected app when your device is still in production?  A low-fidelity prototype...

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5 Ways to Ace Your Subscription Service’s Account Management Experience

by Thomas DiNatale on June 21, 2022

There are plenty of ways to give your subscribers a great experience. But there’s one area that tends to get neglected: the UX behind managing their account. Learn the 5 ways you can ace your subscription account experience before their next box arrives.

There are plenty of ways to give your subscribers a great experience. But there’s one area that tends to get neglected: the UX behind...

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